Virtual Assistant for Real Estate transaction management and client feedback reporting
MEIER is an ambitious, caring, tech, and goal-oriented Real Estate Brokerage team founded by Michael Meier 18 years ago in New York City.
We are looking to grow our support team and have a virtual assistant position available. This position will work closely with our Team leader and operations manager to monitor and assist in moving our property sales transactions from accepted offer to closing. There are various components to this role, as listed below. The position also entails bookkeeping and tracking budgets for the team daily and weekly. 1+ years of experience as a VA is a preference. (Working in the Real Estate industry is a plus, although not a requirement)
Daily tasks will include:
Transaction management:
- Scheduling and maintaining a calendar of various activities such as property photographs and appraisals
- Locating and requesting property documents from multiple parties
- Daily updating of our properties transaction spreadsheet
- Assisting our clients with filling out applications
- Ensuring property listing information is accurate
- Create templates for clients to sign in Docusign
Client feedback reporting:
- Daily email tracking and reporting how many inquiries & showings we get for each property listing.
- Communicate and obtain showing feedback from agents on our team daily
- Summarize activity and progress on each of our listings with Michael via skype
The right individual for this VA position will have the following talents:
Communication:
- You will be in constant communication via Skype, phone, and text message with our team leader, who is always "On the go."
- You will communicate with clients and vendors, primarily through text messaging and Email, and at times on the phone. These - conversations will mostly be about scheduling and following up on document requests. English fluency, clarity of voice, and - English spelling and grammar are essential.
- Comfortable summarizing key information from feedback reports you obtain from our team property agents.
Organization:
- You will closely monitor many transactions each day to ensure showings, marketing, and closings are progressing smoothly. - - - We use excel sheets and software for tracking, and you should be comfortable with these products.
Good with numbers:
- A strong comfort with math and a natural-born tendency to double-check your work is necessary.
Positive & Proactive:
- Michael likes being surrounded by positive and self-motivated individuals who will take the initiative. Michael's clients are successful individuals with high expectations. Staying positive helps Michael keep his energy high to serve his clients at the highest level possible.
Tech/App Savvy:
- You should be comfortable learning how to use apps and software.
Examples of products we use daily:
- Google Suite of products (Gmail, Drive, Sheets, Docs)
- Followupboss.com
- Proprietary Compass Real Estate Brokerage tools
- Docusign
This is a full-time position (9 AM-6 PM EST), $700 a month, plus a minimum $700 year-end bonus.
You will be on Skype much of the day interacting with the Team Leader or Head of Operations.